Refund policy

Returns

If you would like to return a product, please contact us via email, providing the following details:

– Order number

– Order date

– Model (bought)

And send the product back to:

NS GLOBAL TRADE

Gałczyńskiego 22  

11-040 Good City  

nsglobaltrade@ns-globaltrade.com

Attach a card to the package with your order number and contact number written on it. and proof of purchase

Returned products should be complete, free from signs of use and damage, and, if possible, include the packaging and invoice.
For returns of Labubu BLINDBOX figures, we require the figure's packaging to be intact. Due to the nature of the product, we do not accept returns of unpackaged figures, as they are not suitable for resale.

NOTE: The return deadline is 14 days from the date you receive the product. The return deadline is 14 days from the date you send the return request email. Your refund will be sent to you no later than 14 days after we receive your returned product.

Need help?

Write to us on Instagram or by email: nsglobaltrade@ns-globaltrade.com